Responsibility

• Guide students and parents about study options, mainly for Germany and other countries
• Handle calls and inquiries, and explain the process in a simple way
• Follow up with students and help them move forward in the process
• Support students with basic documentation and application steps
• Stay updated with visa rules and changes
• Work towards improving conversions and student registrations

Responsibility

• Manage student data and keep records updated
• Check and verify documents carefully
• Maintain files (digital and physical) properly
• Support the counseling team with documentation and scheduling
• Handle emails and basic coordination with students and universities
• Track application and visa progress

Responsibility

• Handle incoming and outgoing calls with students
• Explain basic information about programs and process
• Follow up with interested students
• Maintain call records and update CRM
• Help in generating and qualifying leads
• Schedule appointments for counselors